Cape Resorts COVID-19 Statement
Updated: June 8, 2020
As we operate subject to local, state and federal guidelines during this time of COVID-19, our accommodations, restaurants, facilities and amenities may be modified, limited in capacity and subject to availability.
To provide you with the latest information, we've created two informational webpages: the Cape Bulletin for Cape May, and the Village Bulletin for Sag Harbor. These webpages serve as our report cards on what facilities and amenities are open and available, both at our properties and elsewhere around our destinations. You will find updated postings on our beaches and pools, dining options, programming and procedures.
We have put in place enhanced safety and cleaning protocols as we continue to prioritize the wellbeing of our guests and our staff. We appreciate your understanding and co-operation during this time.
Please note that a risk of exposure to COVID-19 exists in any public place where people are present. As advised by the Centers for Disease Control and Prevention, elderly guests and those with underlying medical conditions are particularly vulnerable to this contagious disease.
By visiting Cape Resorts you voluntarily assume all risks related to exposure to COVID-19.
Let's continue to keep each other healthy. Please follow all signposting and notices throughout the Cape Resorts campus.
Pre-Arrival and Arrival
Our concierges will help prepare you for your arrival and stay. They are ready to answer any questions and are eager to help curate your trip. We invite you to join us in a pre-arrival conversation to share with us which services you want to use. For example, we offer valet parking, bell services and daily housekeeping. We want to understand how you wish to use those services this summer. Our call will also enable us to expedite paperwork and your health questionnaire.
Health and Wellness Commitment
We are obsessed with cleanliness and have updated our public space HVAC systems with Ionizers and added air purifiers to our guest room cleaning. Then there are those magical sea breezes… yes, we are going to open our windows and doors on the first level to let our buildings be cooled the old-fashioned way.
Our team will be deep cleaning and sanitizing throughout the day, including door handles, banisters, elevator buttons, furniture, light switches, etc.
Your guest room will be sanitized using a combination of UV-light technology, air purifiers and EPA-approved cleaning products before check-in. Additionally, guests will receive in-room amenities including alcohol wipes and personal size bottles of hand sanitizer.
And, as per state ordinance, everyone over two years of age will be required to wear a face mask while occupying public spaces, and at any time when the required six-foot distancing from others cannot be maintained. This means masks must be worn when walking through the hotel or in any other public area. Outdoors, masks should be carried with you - and you must cover your nose and mouth if you are approaching others who are not part of your party.
As we ask our team daily, we must also ask you to fill out a simple health questionnaire and liability waiver at arrival. This is part of our commitment to each other to enable us to breathe easy while you are here.
If you anticipate answering “yes” to any of the screening questions, please call us and rebook your reservations. For the safety of guests and staff, we cannot permit visitors responding negatively to any of the three questions to check in a Cape Resort property.