Sam Ackrill joined Cape Resorts in 2026 as Senior Vice President of Operations & Hospitality. He oversees the General Managers across the portfolio, as well as the Cape Resorts Shared Services teams, ensuring alignment between operational excellence, guest experience, and business performance.
Prior to joining Cape Resorts, Sam held executive leadership roles with Carnival Cruise Line, where he led large-scale hospitality and guest experience operations. A seasoned hospitality executive, he brings extensive experience across luxury hotels, full-service hospitality, and operations, with a proven track record of driving profitability, guest satisfaction, team engagement, and strategic growth.
Known for his collaborative leadership style, he works closely with ownership, executive leadership, and operational teams to deliver exceptional guest experiences, strengthen brand positioning, and achieve measurable business results. Sam holds a degree in Hospitality & Catering Management from University College Birmingham.